How do I get to the “Edit Profile” section?
Click on your name/picture icon and it will allow you to see the option “Edit Profile.” You will then be directed to the appropriate page where you can edit any/all required fields.
Do I need to complete my profile before sending my first request for a session?
Yes. All information must be filled out. If your student is younger than 18 years old, please make the account as a parent. If you choose to make the account in your child’s name, please make sure to put your email, as parents will be the ones needing to see the emails for session, payments, etc.
Is my personal information shared with tutors on the platform?
No. We do not share personal information of users with any 3rd parties. Your tutors will have limited information about you like your name and session details.
Can I update my personal information?
Yes. Please go to the ”Edit Profile” section to update when there are changes.
Can I delete my account?
Yes. You can delete your account, if you no longer wish to use our platform. Some information might be kept related to your sessions for audits.