What is the process for working with a new student?
Every student initiates a search based on their learning preferences. They go through tutor profiles and make a decision based on their preferences. Should they decide to work with a tutor, they send a booking request for an in-person or an online session.
How do I accept or reject a session requested by a student?
Click on Requested Sessions on your dashboard. Then click on the action button for a session. It will give you the option to accept or reject the session.
An in-person session only mentions a zip code for the location. How do I know where to meet the student?
Contact the student via Chat to discuss the exact location for the session. Make sure to know the location prior to the session so that you are comfortable with the distance and also are able to plan your schedule. We recommend meeting in a public place for the very first session. If you choose to meet at a student's home, please make sure a parent or guardian is present while the session takes place.
How do I add a Google Meet link for an online session?
You must have a Gmail account to create a Google Meet link and share it with the student. Go to upcoming sessions from your dashboard and there you will see a prompt asking you to create a link. Click on that hyperlink to create your Google Meet link.
What do I do after a session is completed?
You will need to login to your account and go under the accepted sessions to mark a session as Complete. If your session was longer then the initial duration, you will be able to add overtime accordingly.
What is a session invite?
This feature allows tutors to send a session request instead of students. Once a tutor has worked with a student, he or she can send the student an invite.
Are there any tutorial videos to see how the platform works?
Yes. Login to your account and click help/tutorials. It will direct you to a page that shows you many videos about topics you may need information about.